Privacy Policy

We are committed to being transparent about how we collect and process your personal information.

We want you to have the information needed to make informed decisions about how your Personal Data is used and processed. To support this, we use various methods to keep you informed about how your Personal Data is handled.
Where specific details are relevant to you, we will provide them at the appropriate time.
If you have any questions or need clarification regarding any legal limitations, we're happy to help. You can reach us by email at: info@vaultzinsburg.com

Your personal data will only be used for the purposes set out in this Policy.

We process your personal data for several purposes: to provide the website and connect you with third-party trading platforms (the "Services"); to improve the site, protect our rights and interests, and support the maintenance and delivery of the Services; to meet regulatory and legal obligations; and to carry out administrative and business activities related to the Services.
We also process personal data to better understand your preferences and needs.

Use the tools available to you to protect your rights in relation to your Personal Data:

To exercise your rights, contact us at any time to submit a request regarding your personal data. We can modify or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We will accommodate your request accordingly.

Protect Your Personal Data:

While complete security of your personal data cannot be guaranteed, we are committed to employing a range of methods and techniques to keep your personal data protected.
This concludes our Privacy and Security Policy.

1. The Scope?

This Policy describes the types of personal data the Company collects about natural persons, how that data is processed, shared with third parties, and secured.
This Policy applies to information relating to an identified or identifiable natural person. A person is considered identifiable if they can be directly identified, or identified through a combination of additional information the Company holds or can reasonably access.
"Processing" refers to any operation involving the use or collection of personal data, including its organization, structuring, and storage.
Our services are intended for users aged 18 and above. We do not knowingly collect personal data from individuals under 18 or permit them to use our services. Any such data discovered will be deleted promptly.

2. What Personal Data Do We Hold About You?

When you access our services, service channels, or website, we collect personal data. This may occur directly — when you provide it to us — or indirectly, through analysis of how you use our services or via information received from our third-party partners.

You are not required to disclose personal information to the company. However, choosing not to do so may limit the company's ability to provide its services or restrict your access to the website.

Providing personal data is optional. However, choosing not to share it may prevent us from delivering the Services or limit your access to the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes data about your online activity, traffic information (such as IP address, access dates and times), language settings, software crash logs, browser type, and device details. This information is non-personal and cannot be used to identify you.
Personal Data we receive from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through us.
Personal information provided to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Transfer of Personal Data to Third Parties We may share your personal data with third parties in the following circumstances: - Service providers and business partners who assist us in operating our platform, processing transactions, or delivering services to you. - Regulatory authorities, law enforcement agencies, or government bodies where disclosure is required by applicable law or legal process. - Successors or assignees in connection with a merger, acquisition, reorganization, or sale of assets, where your personal data forms part of the transferred business. - Other third parties where you have given your explicit consent to such disclosure. Where we transfer your personal data to third parties, we take reasonable steps to ensure those parties maintain appropriate safeguards to protect your information. Third parties receiving your personal data are permitted to use it only for the specific purposes for which it was disclosed and must handle it in a manner consistent with this Policy. We do not sell your personal data to third parties for marketing purposes.

We may share your Personal Data with third-party service providers who support our operations, including hosting and storage providers, IP address data processors, and user experience analytics services.
Upon your request, we may also share specific Personal Data with third-party trading platforms. In such cases, your Personal Data will be disclosed to those platforms as directed, and its subsequent use will be governed by their respective privacy policies. Your Personal Data may be shared with more than one trading platform.
We may share Personal Data with affiliated entities or business partners where doing so supports the development and improvement of our products and services.
Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities.
We may also share your Personal Data with prospective investors, buyers, or lenders — whether in relation to the Company or any entity within its group — in connection with a transaction involving the transfer or sale of assets, or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any group entity.

7. Cookies and Third-Party Services We use cookies and third-party services on our website to improve functionality, analyze usage, and deliver a better user experience. These third parties may collect certain data about your activity on our site in accordance with their own privacy policies. By continuing to use our website, you consent to the use of cookies and third-party services as described in this section. You may adjust your cookie preferences at any time through your browser settings; however, disabling certain cookies may affect the availability or performance of some features. We do not control how third-party service providers collect, store, or use your data. We recommend reviewing the privacy policies of any third parties whose services are accessible through our website.

We may work with third-party service providers, including advertisers and analytics companies, that operate on our website. These third parties may also use cookies or similar tracking technologies.
Cookies are small text files placed on your device when you visit the website. They collect information about your preferences and browsing behavior to improve your experience, remember your settings, and tailor the products and services presented to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies — temporary files downloaded to your device that expire when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies help the website recognize you as a returning user and allow you to resume your session more seamlessly.

Types of Cookies:

We may use them based on their purpose.

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods as permitted by applicable law, regulations, or orders.
We will share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for a further 12 months.
We regularly review the personal data we hold to confirm it is no longer required.

9. Transfers of Personal Information to a Third-Party Country or International Organisation

10. Security of Personal Data We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or destruction. Access to your personal data is restricted to authorized personnel who require it to perform their duties. While we take reasonable steps to safeguard your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining appropriate safeguards and reviewing them regularly. You are responsible for keeping your account credentials confidential. If you believe your account has been compromised, notify us immediately.

We have implemented appropriate organizational and technical measures to protect personal data, including safeguards against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that personal data will be maintained with complete security at all times. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data — including disclosures resulting from transmission errors, unauthorized third-party access, or other causes beyond our control. Where legal or other obligations beyond our control require it, we may be required to disclose personal data to third parties, such as public authorities. In such cases, we have no control over how those third parties handle the security of your personal data. Personal data cannot be transmitted over the internet with guaranteed security. We cannot ensure the security of personal data you transmit to us online.

Links to Third-Party Websites

Our website may contain links to third-party websites and applications. These are not operated or supervised by the Company, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through those sites or apps.
Before accessing or using any third-party website or application, we recommend reviewing its privacy policy. We also advise exercising caution when providing Personal Data to any third party.

12. Modifications to this Policy We may update this Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you directly. Your continued use of our services after any modifications constitutes your acceptance of the updated Policy. We encourage you to review this page periodically to stay informed of any changes.

Before visiting any third-party website or app, read their privacy policy carefully. Be cautious about the personal data you choose to share with them.

13. Your rights with respect to your personal information You have certain rights regarding your personal information, subject to applicable law. These may include the right to access, correct, update, or request deletion of your personal information. You may also have the right to object to or restrict processing of your personal information, or to request portability of the personal information you have provided to us. If you have provided consent for us to process your personal information, you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of any processing carried out before your withdrawal, nor does it affect processing conducted on lawful grounds other than consent. You have the right to opt out of receiving marketing communications from us at any time. You can exercise this right by clicking the unsubscribe link in any marketing email or by contacting us directly. We respond to all requests we receive from individuals exercising their rights in accordance with applicable data protection laws. We may ask you to verify your identity before acting on any request. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. To exercise any of these rights, please contact us using the details provided in this policy. We will respond within the timeframe required by applicable law.

You have the right to request that we verify the accuracy of Personal Data we hold about you, correct any inaccuracies, and delete any Personal Data we are not required to retain. You may also request restrictions on how your Personal Data is processed.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you have provided to us. To exercise any of these rights, please submit your request by email to the address below.
Access Rights
You may request confirmation of whether we are processing Personal Data about you. If we are, you may access that Personal Data.
We will provide an electronic copy of the Personal Data being processed. A reasonable fee may be charged for additional copies. Data will be provided electronically unless you request otherwise.
The right to access Personal Data must not infringe on the rights and freedoms of others. If a request would be detrimental to another person's rights or freedoms, we may refuse or limit our response accordingly.
Right to Rectification
You have the right to request correction of inaccurate Personal Data we hold about you. Where Personal Data is incomplete, you may request that it be completed, taking into account the purpose of the processing.
Right to Erasure
This right applies where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing based on legitimate interests pursued by us or a third party; (e) the Personal Data has been unlawfully processed; or (f) erasure is required to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Right to Restriction of Processing
If you have concerns about the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be stored unless you provide consent, or where processing is necessary to establish, exercise, or defend legal claims, to protect the rights of another person, or for reasons of substantial public interest within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to us in a structured, commonly used format.
You may also request that your Personal Data be transferred directly to another controller, where technically feasible. Exercising this right does not affect your right to erasure. The right to data portability must not infringe on the rights and freedoms of others.
Right to Object
You have the right to object at any time to the processing of Personal Data concerning you that is based on legitimate interests pursued by us or a third party, including profiling based on those interests. Where we cannot demonstrate compelling legitimate grounds for the processing that override your rights, interests, or freedoms, or where processing is not necessary for the establishment, exercise, or defense of legal claims, we will cease processing.
Regarding direct marketing: you have the right to object at any time to the processing of Personal Data concerning you for direct marketing purposes.
Right to Withdraw Consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.
You have the right to lodge a complaint with a supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights in relation to your Personal Data as described in this section 13.
We will respond to requests submitted under your rights in section 13 within one month of receipt. Where necessary, given the complexity or volume of requests, this period may be extended by up to two months. We will notify you of any extension within one month of receiving your request, along with the reasons for the extension.
Unless otherwise provided under section 13, information provided in response to your rights requests will be supplied free of charge. Where requests are manifestly unfounded or excessive, particularly if repetitive, we may charge a reasonable administrative fee or decline to act on the request.
If we have reasonable doubts about the identity of the person submitting a request, we may ask for additional information to confirm identity before proceeding.